Privacy Policy

At Overcentric, privacy of you and your users is a core principle. This policy outlines what we collect, why, and how we protect your data.

Last Updated: 19.06.2025.

1. What We Collect

1.1 Automatically Collected Information

When integrated into your application, Overcentric may automatically collect the following types of data:

• - Page view information: URLs, page titles, and referrers
• - User interaction data: Clicks, form submissions, scrolling behaviour, and input focus events
• - Technical information: JavaScript errors, device IDs, session IDs
• - Visibility data: Page visibility state changes
• - Attribution data: Initial referrer, landing page URL, and UTM parameters

1.2 User-Provided Information

If you choose to use our identification features, the following information may be collected:

• - User IDs (as assigned by your application)
• - Optional user information such as name and email (if you choose to provide these)

2. How We Use Information

The information collected by Overcentric is used to:

• - Provide analytics and insights about user behavior in your application
• - Track user sessions with intelligent timeout handling
• - Associate events with specific users when identification is enabled
• - Capture attribution data for marketing campaign analysis
• - Track and report JavaScript errors

3. Data Storage and Security

• - All data collected by Overcentric is stored using industry-standard encryption protocols
• - Overcentric generates and maintains unique device IDs to track sessions across visits
• - Session data expires after 30 minutes of inactivity
• - New sessions start when users return after being away from the application for more than 10 minutes

4. Privacy Controls

You can configure Overcentric to limit data collection with the following options:

• - Enable or disable automatic event capturing
• - Enable or disable error tracking
• - Enable or disable session replay recording

5. Data Sharing

We are committed to protecting your privacy:

• - We do not sell, rent, or trade personal information collected through Overcentric to any third parties
• - Personal information is only used for the purposes stated in this Privacy Policy
• - We do not use the data for advertising or marketing purposes
• - Any aggregated or anonymized data that might be shared for analytical purposes contains no personally identifiable information

6. Data Storage

All data collected through Overcentric is stored exclusively within the European Union (EU), providing strong data protection under GDPR.

7. Cookie Policy

• - We only use first-party cookies to track user journeys from marketing website to product usage
• - This limited tracking is necessary because our marketing sites and applications are often hosted on different domains
• - We do not use third-party cookies, advertising cookies, or any cookies for marketing purposes
• - No personal information beyond what is necessary for cross-domain journey tracking is stored in these cookies

8. User Rights

End users of applications using Overcentric have the right to:

• - Request access to their data
• - Request deletion of their data
• - Opt out of tracking

As the application developer integrating Overcentric, you are responsible for:

• - Informing your users about the use of Overcentric
• - Providing mechanisms for users to exercise their rights
• - Ensuring compliance with applicable privacy laws in your jurisdiction

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact[at]overcentric[dot]com.